1. Collection of Information
We collect personal and transactional information necessary to process your orders and improve your experience. This may include:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (securely processed)
- Device/browser data (for site analytics and fraud prevention)
2. Use of Information
Your personal data is used strictly for the following purposes:
- Fulfilling and managing your orders and payments
- Communicating updates related to your orders and our services
- Providing customer support and responding to inquiries
- Improving our website, services, and user experience
3. Data Security
We implement robust security protocols to protect your information from unauthorized access, alteration, or disclosure. All transactions are encrypted using secure socket layer (SSL) technology and processed through trusted payment gateways.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share it with:
- Logistics partners (e.g., shipping services)
- Payment processors
- Service providers assisting with operations (under strict confidentiality agreements)
These entities are only given the information necessary to perform their duties and are required to keep your information secure.
5. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.
6. Your Rights
As a user, you have the right to:
- Request access to your personal information
- Update or correct inaccurate data
- Request deletion of your data (subject to legal and transactional obligations)
- Opt out of promotional emails at any time by contacting us or using the unsubscribe link in our emails
To exercise any of these rights, please contact our support team at nkpatelnami@gmail.com.
7. Retention of Data
We retain your data only as long as necessary to:
- Fulfill your purchases and service requests
- Comply with legal, tax, or accounting requirements
- Improve future user experience
Once the retention period expires, your data is securely deleted or anonymized.
8. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page, and your continued use of our services will constitute your acknowledgment and agreement to the updated terms.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Shopwings eCommerce Services Pvt. Ltd
Email: nkpatelnami@gmail.com
Phone: 8128316239
Address: 126 First Floor Naroda Business Point, Swaminarayan Park, Naroda, Ahmedabad